Short-Term Vacation Rental Agreement

This Short-Term Vacation Rental Agreement (the “Agreement”) is made between Grenadier Luxury Suites (the “Host,” “Manager,” or “We/Us”) and the individual named below (the “Guest,” “You”), governing the short-term rental of the property identified below (the “Property”).

By signing this Agreement, submitting a booking deposit, or checking in to the Property, the Guest agrees to be bound by all terms set out herein.


1. Reservation Details

  • Guest Full Name:
  • Guest Phone:
  • Guest Email:
  • Guests (Adults / Children):
  • Property Booked:
  • Check-In Date:
  • Check-Out Date:
  • Nightly Rate:
  • Number of Nights:
  • Cleaning Fee:
  • Total Amount Due:

All rates are quoted and payable in Canadian Dollars (CAD). Standard 2-night minimum stay.


2. Eligibility & Booking

The Guest signing this Agreement must be at least 21 years of age and must be a registered guest staying at the Property for the full duration of the reservation.

Valid government-issued photo identification may be required prior to or at check-in, matching the name on the reservation.

Bookings may be made directly through the Host’s website or via a listed third-party platform (Airbnb, Vrbo, Booking.com, Expedia). Where a reservation originates on a third-party platform, that platform’s applicable booking and payment terms apply in addition to this Agreement.

Some listings require completion of a short guest-verification process after booking. A verification link will be sent to the Guest and must be completed prior to check-in.


3. Payment Terms

A deposit or full payment, as specified at the time of booking, is required to confirm the reservation. The balance, if any, is due prior to check-in unless otherwise agreed in writing.

A cleaning fee applies to every stay and is included in the Total Amount Due above.

The Host reserves the right to charge the payment method on file for any amounts owed under this Agreement, including but not limited to damages, unauthorised guests, unauthorised pets, smoking remediation, or violation of house rules, discovered during or after the stay.


4. Cancellation & Refund Policy

  • Full refund: Cancellations made more than 30 days before the arrival date.
  • Partial refund: Cancellations made 14–30 days before the arrival date.
  • No refund: Cancellations made within 14 days of the arrival date.

Bookings made through a third-party platform are governed by that platform’s cancellation policy, which may differ from the policy above.

The Host reserves the right to cancel a reservation prior to arrival in the event the Property becomes unavailable, with a full refund of amounts paid as the Guest’s sole remedy.


5. Check-In / Check-Out

  • Standard Check-In: 4:00 PM
  • Standard Check-Out: 11:00 AM

Early check-in or late check-out is not guaranteed and must be arranged in advance, subject to availability and any applicable fee.

Self check-in instructions (access codes/keys) will be provided prior to arrival. The Guest is responsible for securing the Property and returning any access devices at check-out.


6. Occupancy & Guest Conduct

Occupancy is strictly limited to the number of guests stated on the reservation and may not exceed the maximum occupancy posted for the Property.

The Guest is responsible for the conduct of all members of their party and any visitors during the stay.

Parties, events, and unauthorised gatherings of any kind are strictly prohibited at all Properties. Where noted for a specific Property below, violations carry a fixed fine in addition to immediate eviction without refund.

Quiet hours are 10:00 PM–7:00 AM daily, in keeping with the City of Calgary noise by-law. Conversations and music must be moved indoors and volume lowered during these hours.

Smoking or vaping of any kind is prohibited inside and outside all Properties. A remediation/cleaning fee applies where evidence of smoking is found (see Section 10 for Property-specific amounts).

Pets are not permitted unless expressly agreed with the Host in writing prior to arrival.


7. Hot Tub, Sauna & Wellness Amenities

Where a Property includes a hot tub, infrared sauna, or jetted tub, posted usage rules apply and are included in the in-stay guidebook. Guests must review these rules before use.

Guests must shower before entering the hot tub or sauna. Glass containers and oils are not permitted in wellness areas.

Children under 18 must be accompanied by an adult at all times when using the hot tub or sauna.

Use of hot tubs, saunas, and jetted tubs is entirely at the Guest’s own risk. The Host strongly recommends Guests with cardiovascular conditions, who are pregnant, or with related health concerns consult a physician before use.


8. Damages, Loss & Security Deposit

The Guest is financially responsible for any damage, breakage, excessive mess requiring additional cleaning, or lost items caused during the stay, beyond normal wear and tear.

Where a security deposit or refundable damage hold is required for a reservation, its amount and collection method will be specified at the time of booking.

The Host may charge the Guest’s payment method on file for the reasonable cost of repair, replacement, or additional cleaning, and will provide the Guest with an itemised explanation on request.


9. Liability, Assumption of Risk & Insurance

Except where caused by the Host’s gross negligence or wilful misconduct, the Host is not responsible for injuries, accidents, losses, or thefts occurring during a stay, or for temporary unavailability, inaccuracies, or technical issues affecting the website or booking systems.

Guests are advised to obtain appropriate travel and/or medical insurance prior to their stay.

Neither party is liable for delays or failures to perform caused by events beyond their reasonable control, including natural disasters, severe weather, strikes, or government action (force majeure).

This Agreement does not exclude or limit liability that cannot be excluded or limited as a matter of law, including liability for death or personal injury caused by negligence, or for fraud.


10. Property-Specific Details & House Rules

This Agreement covers the following Grenadier Luxury Suites properties, all located in the Arbour Lake area of Calgary, Alberta (postal code T3G 4R9). The Guest should confirm which Property applies to their reservation in Section 1 above.

ArbourCrest — 6-Bedroom Home (Casa Pura Vida + Il Veneto Combined)

Sleeps up to 16 guests · 6 bedrooms · 6-person hot tub · infrared sauna · 2 full kitchens

Cleaning fee: $375 CAD · Minimum stay: 2 nights

Property-Specific House Rules

  • Zero-tolerance no-party policy: Unauthorised parties, celebrations, or events carry a $1,500 fine plus immediate eviction without refund.
  • The property uses Minut noise-decibel monitoring technology. The technology is privacy-compliant and audio is not recorded.
  • Occupancy is strictly limited to the number of guests on the reservation and may never exceed 16 guests, which is the fire code maximum.
  • The hot tub turns off automatically at 9:45 PM as part of quiet-hours enforcement.
  • The property is 100% smoke-free, indoors and outdoors. A $500 remediation fee applies to any violation.
  • No commercial photography or filming is permitted without prior written arrangement with the Host.
  • Guests are asked to rinse and place recyclable bottles and cans in the blue bin in the kitchen pantry.

3-Bedroom / 2-Bath Suite — Jetted Tub, Games Room & BBQ

Sleeps up to 8 guests · 3 bedrooms · 2 bathrooms · jetted tub · games room · outdoor BBQ

Cleaning fee: $175 CAD · Minimum stay: 2 nights

Property-Specific House Rules

  • No events or parties of any kind.
  • No smoking of anything, anywhere on the property.
  • No pets.

Casa Pura Vida — 3-Bedroom Family Retreat

Sleeps up to 8 guests · 3 bedrooms · 2 bathrooms · hot tub · game area

Cleaning fee: $175 CAD · Minimum stay: 2 nights

Property-Specific House Rules

  • No parties and no unregistered guests are permitted.
  • Absolutely no smoking of any kind. Violations carry a $1,500 fine.
  • Hot tub rules are posted and included in the in-stay guidebook. All users must review them before use, and children under 18 must be supervised by an adult at all times.
  • A short guest-verification process is required after booking and must be completed before check-in.

11. Use of Website & Intellectual Property

Users of the Host’s website agree not to attempt to breach site security, transmit unsolicited messages, or scrape, duplicate, or misuse site content or data.

All content on the Host’s website is the intellectual property of the Host unless otherwise stated, and may not be reproduced or redistributed without permission.


12. Changes to This Agreement

The Host may update this Agreement from time to time. The version provided to the Guest at the time of booking, or posted on the Host’s website at the time of the stay, governs that reservation. Continued use of the Property after a change is communicated constitutes acceptance of the revised terms.


13. Governing Law

This Agreement is governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. The parties submit to the exclusive jurisdiction of the courts of Alberta for any dispute arising from this Agreement.


14. Contact

For questions about this Agreement, a reservation, or the Property, contact:

info@grenadierluxurysuites.ca


15. Signatures

The original text supplied did not include signature wording. Signature fields may be added here before the Agreement is issued for signing.